EXCHANGE POLICY:
NO REFUNDS, including Cash, Check or Credit Card. We offer an EXCHANGE or STORE CREDIT only on items purchased from Creekside Gifts. All Exchanges must be accompanied by a receipt in unused, original condition and original packaging. Without a receipt we must be able to verify the purchase in our system. Exchanges must be made within 15 days or January 10th for Christmas purchases. If the exchanged item is no longer available, a store credit will be issued for anything in Creekside Gifts and is good for one year. Sale items and Layaway sales are FINAL Sales.
Any item (including Pandora & Brighton) that is purchased on SALE or DISCOUNTED for ANY reason is a FINAL SALE and is non-exchangeable. Any Pandora FREE item received during a promotion is non-exchangeable. Pandora items DISCOUNTED during their promotions are considered FINAL SALES and are non-exchangeable. All Pandora Promotions will exclude previous purchases.
We DO NOT allow any exchanges on any item including but not limited to Pandora or Brighton that is purchased ONLINE or from other retailers. No Exceptions.
DAMAGES: Creekside Gifts will handle any Pandora or Brighton manufacturing defect that was purchased from us with proof of purchase within one year. Items purchased at other retailers must be handled by them.
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